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  • 15504 S Western Avenue, Suite #22, Gardena, CA 90249

    State License No. PPO 120073

Home > Services > Retail Establishments
Securing the Safety of Your Customers and Employees

Retail establishments bring in large crowds that may lead to significant foot traffic. In this kind of situation, it is always important to keep all customers and employees safe. With our professional retail security officers at Serene Security Services, Inc., we can offer a great way to protect your business and provide peace of mind. Our team provides the necessary expertise to control theft and maintain asset control.

Our security personnel perform the following duties:

  • Checking customer bags before entrance
  • Meeting and greeting customers who come to the store
  • Locking and unlocking the premises at the start and end of the day
  • Carrying out internal and external patrols
  • Informing violators of policy and procedures
  • Deterring anti-social behavior, theft, and criminal activity
  • Monitoring CCTV cameras
  • Controlling entry to the premises
  • Controlling traffic in the store car park
  • Writing reports about any disturbances that may have occurred
  • Setting alarm systems before locking up the premises late at night

Why Our Retail Security Works

What makes Serene Security Services, Inc. different from other retail security providers? It’s our people, our processes, and our commitment to client satisfaction.

  • Trained for Retail Environments: Our officers understand the pace and sensitivity of retail operations. They maintain a polite yet alert presence and know how to de-escalate tense situations.
  • Proactive Theft Deterrence: Rather than reacting to incidents, we focus on stopping them before they happen. From entry screening to strategic patrol routes, we prioritize visibility and prevention.
  • Technology Integration: We effectively combine human presence with smart surveillance tools, supporting loss prevention and real-time monitoring.
  • Consistency and Customization: Whether you need full-day coverage or rotating shifts, we scale our presence to suit your hours and security priorities.

Supporting a Safe Shopping Experience

When shoppers feel safe, they stay longer and return more often. When employees feel supported, they perform better. Our retail security officers play a critical role in maintaining a calm, orderly environment where business can thrive. From early opening to late-night closing, we help you manage the unpredictable—and prevent losses that can impact your bottom line. With our patrol services in Gardena, California, we provide consistent, visible coverage that reinforces security inside and outside your retail space.

Frequently Asked Questions (FAQs)

How do I know if retail security is necessary for my store?
Retail security may be necessary when stores experience high customer volume, recurring theft, or safety concerns. We help evaluate the risk level and recommend appropriate security measures based on the store’s unique needs.
What does a security guard typically do in a retail setting?
In a retail setting, a security guard may monitor customer flow, watch surveillance cameras, perform routine patrols, and respond to disturbances. We also assist with opening and closing procedures and help enforce store policies.
Will customers feel uneasy if there’s a visible security guard in the store?
Most customers feel more at ease when they see a respectful and professional security presence. We train our officers to remain approachable and courteous while staying alert to potential issues.
What are the main advantages of having retail security in place?
Retail security can reduce shrinkage, deter theft, protect staff and customers, and ensure quick response in case of incidents. We focus on creating a safe and stable environment that supports daily business operations.
How does security help manage the store’s parking lot?
Security officers help prevent unauthorized behavior, guide vehicle traffic, and maintain visibility in parking areas. We include exterior patrols when necessary to promote safety outside as well as inside the store.
What happens if an incident takes place while the store is open?
When an incident occurs, our officers follow clearly defined procedures to address the situation calmly. We document all relevant details and notify store management or local authorities if needed.
Can retail security services be adjusted for different store layouts or sizes?
Yes, security coverage can be tailored based on a store’s layout, customer flow, and risk factors. We customize our approach to ensure coverage is effective and minimally intrusive to the shopping experience.

Security You Can Count On, Protection You Deserve

To know more about our security services, contact us here. Our team is ready to provide the protection and support you need.